A MERE SECOND IN TIME

well, though sick, i went to work sunday and we were short an FES (front end supervisor).  i applied for this FES position some time ago, but was told that i lacked the proper customer service skills needed.  since then, the company has hired 7 or 8 FES's off the street, some WITH prior experience, some WITHOUT.  most didn't work out..........(didn't have the proper customer service skills maybe?????)  one in particular can't handle the stress of the job.  doesn't work well under pressure.  takes everything personally and blows up and runs to the BOSS. 

 

well, this particular FES called out sick on sunday.  i have been on this job almost 2.5 years.  i know most everything in every area backward and forward.  certain details of other positions i have not been trained for or privy to.  this day, the two MOD's (managers on duty) put their heads together and decided to give me the FES keys and let me run the front without having to call one of them to do the tasks that can only be done by an FES or MOD. 

 

i didn't want the keys, but figured, well maybe they are "training me" or seeing how much i know so that i might be advanced to this position.  either way, i took the keys and handled everything without any problems at all. 

 

when the evening shift FES came in, she was not only shocked to know i had FES keys, but was angered by it.  she ran to the office assistant (whom i do not like at all and who feels the same about me) and told her i was the new FES (which wasn't true).  i asked the MOD if i could relinquish my keys to the night FES and he said no, i was doing just fine, keep the keys.  i also explained to him i didn't know some of the duties required (which was pointed out by the office assistant).  he told the night FES to do those tasks and give me the keys back. 

 

when it was time to close out  the registers, i gave the keys over to the night FES and had her do the register closings.  i felt i had handled everything efficiently and properly throughout the time i had possession of the FES keys. 

 

i was off on monday, and when i went in on tuesday, my time card was being held in the office.  i went to see why and the general manager told me i had two things against me in the book.  i checked..........the first was the fact i had signed off on a check over $100 and hadn't had an MOD or FES co-sign.  i had asked my MOD if i had to have someone else's initials on the check when i took it and they said no, mine would be sufficient since i was acting FES.  the other was also something i had been given permission to do by an MOD.  i signed the book, but under protest, and my general manager told me neither of the write-ups would be held against me.  hahahahahaha.....i guess i will believe that one right up there with "i am still working on getting your first raise put through".  (i never got the very first raise i was supposed to get 90 days after i started to work there.  every time i ask about it, the new general manager blames it on the old general manager.  but yet, i still haven't seen my raise..........i don't care whose fault it was that i didn't get it, i just want my frickin money...........i plan on getting it someday..........somehow.......)